Category: Research
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How to run a stakeholder interview that produces something useful
Most stakeholder interviews produce a list of preferences and constraints. That is not the same as understanding. The difference is in the structure of the questions.
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Why discovery takes longer than anyone budgets for
Every project brief underestimates the discovery phase. This is not a planning failure. It is a structural feature of working with problems that have not been properly framed before you arrive.
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Discovery without a deadline
Discovery phases end for one of two reasons: the team has found what they needed to find, or the sprint plan says it is time to move on. The second is more common.