Category: Leadership
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The brief that arrives pre-solved
The most dangerous brief is not the vague one. It is the one that arrives with a solution already written into it, presented as a problem to be confirmed.
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When research findings get ignored
The research was thorough, the report was clear, and the recommendation was ignored. Understanding why that happens is more important than preventing it.
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On hiring for craft versus hiring for fit
Hiring decisions in design teams often collapse the question of craft into the question of fit. They are related but they are not the same thing.